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MPCS

Templates

DOX TEMPLATE
- MDN:
- CN:
- RFC:

- sent a "Thank You" SMS

REF:

***************************
- P:
*************************** x
Payments
- amount to pay $
- adv $3 convenience fee
- confirmation #:
- offered the confirmation #
- adv the payment sms
- adv the MRC and next due date x
Suspension (Cx Request)
- MDN to suspend:
- reason:
- adv cx that they are still responsible for the monthly bill if the line is suspended
- adv cx that line is successfully suspended x

Restore Services From Suspension
- MDN to restore:
- adv cx that it may take up to 30 mins to restore the line
- adv cx to make a test call
- adv cx to test data connection x

Reference


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